When Philippa spots the bungalow, it's love at first sight—and she is filled with the sense of safety and warmth whenever she's there. She's not a believer in the supernatural, unlike her best friend, Niamh, but she has to admit there is a energy about the bungalow, a vibrancy that fills her with joy.

Her boyfriend, Ryan, is an angry waste of space, a compulsive liar, and petty criminal. He's not frightened of anything, whether living or dead.

This is not your house: Roger and Vera have been married for years. Everything is a slog, everything is a burden, to Roger, anyway. Having to spend the majority of his life living with his elderly mother-in-law is enough to make anyone bitter. Vera puts up with her husband, even though he doesn't hear the strange noises in the house.The everyday tedium continues until Roger devises a way to get rid of his mother-in-law.