While today's technological, social, and economic changes have helped the business world, they have also increased anxiety for employees, business owners, and especially managers. Experts Ken Blanchard and Michael O'Connor offer practical, proven solutions to help managers and their organizations reduce pressure while enhancing productivity. Blanchard and O'Connor show managers how to clarify and communicate their company's vision, purpose, and values - thus defining employees' roles, increasing teamwork, and lifting morale.